Arturia Forums

General => Website => Topic started by: fanofsound on July 09, 2021, 04:34:20 pm

Title: Can't login. Email suddenly invalid
Post by: fanofsound on July 09, 2021, 04:34:20 pm

A few days a go I tried to login like I've done countless times, but couldn't. I clicked on reset password and it said my email was invalid. I've used Arturia's contact page but have gotten no response. I tried on social media too. No response. I've tried everyday and on different computers / browsers but no luck.

I created an account here to get help from someone since Arturia won't. I don't know what to do. Anyone got an idea? Maybe stop doing business with Arturia ever again.

Thanks to anyone who can help. This is so frustrating.

Title: Re: Can't login. Email suddenly invalid
Post by: Terrym on July 09, 2021, 06:10:02 pm

Hi are you using the ASc software ok ?  as this is the same email

Title: Re: Can't login. Email suddenly invalid
Post by: fanofsound on July 09, 2021, 07:37:06 pm

Can't login there either.

Title: Re: Can't login. Email suddenly invalid
Post by: fanofsound on July 12, 2021, 03:49:59 pm

I emailed info@arturia.com and was able to get my account reactivated.