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Arturia Software Center (ASC) => Technical Issues => Topic started by: briantully on April 20, 2021, 07:36:10 pm

Title: Service unavailable, please retry later
Post by: briantully on April 20, 2021, 07:36:10 pm
Perhaps it's because of the announcement of Pigments 3, but all day long I've been trying to connect via Arturia Software Center on my Mac, and it just hangs and won't connect, eventually erroring out with a "Service unavailable, please retry later" message. I'm using the latest version (2.2.1.94) of ASC, but re-downloaded and re-installed it to no avail. I am able to log into arturia.com MyAccount, but for some reason ASC keeps failing.
Title: Re: Service unavailable, please retry later
Post by: Steels on April 20, 2021, 09:02:44 pm
Same here, but Windows
Title: Re: Service unavailable, please retry later
Post by: KinNectar on April 20, 2021, 10:53:57 pm
Same, and every once in a while I will get back online, but then license synchronization will fail every time.
Title: Re: Service unavailable, please retry later
Post by: jerevienband on April 20, 2021, 11:10:02 pm
Same here, not been able to activate the new Pigments
Title: Re: Service unavailable, please retry later
Post by: dpfranz on April 20, 2021, 11:14:41 pm
Me too. Could it be Pigments 3 is so popular their servers are crushed? :)
Title: Re: Service unavailable, please retry later
Post by: lahatte on April 21, 2021, 12:51:13 am
ARTURIA !!! Any response here??
Title: Re: Service unavailable, please retry later
Post by: signalpudding on April 21, 2021, 12:56:09 am
First time buying Arturia software today and haven't been able to use it yet so here I am. 👍
Title: Re: Service unavailable, please retry later
Post by: dpfranz on April 21, 2021, 07:03:08 pm
Same here, not been able to activate the new Pigments

I was able to do an "offline" activation of Pigments 3. No need to do a USB drive as described in their instructions, since my computer is not offline, Arturia's servers are.