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Hardware Sequencers => KeyStep => Keystep Technical questions => Topic started by: charonme on August 23, 2020, 08:09:38 pm

Title: did I break the hold keys function on two different keysteps in two days?
Post by: charonme on August 23, 2020, 08:09:38 pm
the "hold keys" function of the hold button (my favorite function of the keystep) stopped working after I powered the keystep using a usb cable instead of the usual 9v adapter (the usb cable moved slightly and the power was disconnected - perhaps a faulty usb connector). All other functions seem to work, including the hold button holding in arp mode and sending a sustain midi msg using the hold button, but it no longer holds notes when the arp/seq is stopped. I tried updating the firmware, trying different hold button settings in the MCC etc.

And the next day the same thing happened to another keystep
Title: Re: did I break the hold keys function on two different keysteps in two days?
Post by: megamarkd on August 24, 2020, 06:56:00 am
Weird, did it happen to both when powering via USB?
Try using the 9v power and doing a factory reset by pressing the octave up and down buttons while powering on.  Back up your patterns first in MCC, of course.
Title: Re: did I break the hold keys function on two different keysteps in two days?
Post by: charonme on August 24, 2020, 10:26:34 am
thanks, I already tried that, didn't help

I also tried downgrading the firmware to two old versions I found and then upgrading it back to the newest one