Arturia Forums

Hardware Sequencers => KeyStep Pro => KeyStep Pro - Technical Issues => Topic started by: Jan Juno on April 21, 2020, 11:01:58 am

Title: [SOLVED] Playing notes on Release only
Post by: Jan Juno on April 21, 2020, 11:01:58 am

I dunno if it is my set or ableton. But sometimes when i play notes the only will be played when i release the key. I have to restart to get rid of the error.

Title: Re: Playing notes on Release only
Post by: Edouard_Arturia on April 23, 2020, 10:08:02 am

Hello Jan, sorry to read that.

Is your unit up to date?

If not, please update it and try again.

If it is already up to date, can you please get in touch with the support?

Thank you !

Edouard

Title: Re: Playing notes on Release only
Post by: johndoe on April 27, 2020, 12:55:14 pm

Similar issue here, I start playing 2/3 notes and quickly afterwards it only plays a long release note.

Title: Re: Playing notes on Release only
Post by: johndoe on April 27, 2020, 01:48:30 pm

Okay I reinstalled everything including KSP firmware and it's working fine now.

Title: [SOLVED] Playing notes on Release only
Post by: Edouard_Arturia on May 07, 2020, 10:28:22 am

Great !