Arturia Forums
Software Instruments => Pigments => Pigments - Technical Issues => Topic started by: UglyHarris on December 19, 2019, 05:20:51 pm
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Hi, I installed pigments the other day and everything was fine, but today when I play it (in reaper or standalone) it cuts out when I play 6 keys at once. I tested all my audio hardware/changed buffer, sample size, everything I could think of and it has the same problem no matter what. CPU usage doesn't go over 2 bars in the bottom corner (i7 9700k). No other midi instrument has this issue, including arturia's piano and analog lab.
It seems like the midi freezes in the standalone whereas it just cuts completely in reaper. It happens no matter what preset I use, even if i initialise the patch and just use a sine wave. It's odd because yesterday it was working perfectly. I'm using a keylab 61 mk2 as my controller. If anybody has any ideas I'd appreciate any help. If you ned more info then let me know.
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Hi and welcome to Arturia forums.
What's your playmode set to in Play settings section in the Keyboard section/ tab? If it in example is set to Poly 5, then you can't play more than 5 notes. The setting is a part of a preset, so different presets behave different.