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V Collection - Legacy versions => Jupiter-8V => Jupiter-8V Technical Issues => Topic started by: macmickey on December 27, 2014, 11:38:15 am

Title: JP8 IN PRO TOOLS 10 MAC ONLY LEFT CHANNEL PLAYING (AGAIN)
Post by: macmickey on December 27, 2014, 11:38:15 am

Hi…what up to you guys ?? All those new updates and no fix to this problem?  it's really annoying!! :-\  :o

RTAS and AAX too…old and new…i felt very sick!!

hope in a reply very soon…thx!
…. !!!

Title: Re: JP8 IN PRO TOOLS 10 MAC ONLY LEFT CHANNEL PLAYING (AGAIN)
Post by: ben arturia on January 02, 2015, 09:38:12 am

Hi macmickey,

We are not able to reproduce this bug here. I remember that someone spotted this kind of problem with the Jupiter but we have been trying to reproduce it many times with no luck.
In order to fix a bug we first need to reproduce it.
What is your exact version of :
- PT
- Jupiter
- OS X

What is your sound card ?
Did you try with build in output ?

Best

Title: Re: JP8 IN PRO TOOLS 10 MAC ONLY LEFT CHANNEL PLAYING (AGAIN)
Post by: macmickey on January 07, 2015, 02:54:15 pm

OK…OSX 10.8.5 / PT 10.3.8 HD + HD3 Hardware…

Problem happen when i insert the Jupi and after a few stop and play it sound mono! I have to remove and reload the VI from the channel and after 2 mins again and again and again…i have to say if can help, with new versions i can just stop bypass and then reactive and it back to sound stereo.

PS i also tried to wrap but same result!


hope it help! thx in advance  ;)

Title: Re: JP8 IN PRO TOOLS 10 MAC ONLY LEFT CHANNEL PLAYING (AGAIN)
Post by: macmickey on January 07, 2015, 02:56:27 pm

ah forgot…i tried with 2.55 many times and also i guess with latest 2.6 (?!) …i will try with Builtin now!

Title: Re: JP8 IN PRO TOOLS 10 MAC ONLY LEFT CHANNEL PLAYING (AGAIN)
Post by: macmickey on January 07, 2015, 04:16:58 pm

All tests DONE..

Results:

I reinstall from scratch the Jupi (i delete all from all) 2.6.12 now
In Built-in no problems, also after closing and reopen projects, it sound always stereo.
Problems (of course) under HD Hardware, i need to remove the instance and reopen on each project because when i open a song it sound mono!

: )

Title: Re: JP8 IN PRO TOOLS 10 MAC ONLY LEFT CHANNEL PLAYING (AGAIN)
Post by: ben arturia on January 07, 2015, 04:56:11 pm

So the problem comes from the HD3...
I'm sorry for your bug but i guess this is an AVID bug...
As the HD3 is quite old i guess nothing will be done about that.

Title: Re: JP8 IN PRO TOOLS 10 MAC ONLY LEFT CHANNEL PLAYING (AGAIN)
Post by: macmickey on January 07, 2015, 04:59:06 pm

oh shit..so no way?

Title: Re: JP8 IN PRO TOOLS 10 MAC ONLY LEFT CHANNEL PLAYING (AGAIN)
Post by: macmickey on January 07, 2015, 06:46:25 pm

both AAX and RTAS !

Title: Re: JP8 IN PRO TOOLS 10 MAC ONLY LEFT CHANNEL PLAYING (AGAIN)
Post by: ben arturia on January 08, 2015, 08:28:57 am

Did you tried to contact AVID.
They do have VC4 and they can test that i guess.