I hope the best for Arturia as well. I was actually so fond of their ambitious design ideas, I bought a Matrixbrute. That represented a year of studio upgrades for my business. From my prospective, that is a high honor for Arturia.
That being said, as a purchaser of their flagship, I feel a bit ripped off, misled and the honor of spending my hard earned money was pissed away and disrespected. They have a beautiful design, seemingly rock solid hardware pieced together with unfinished and buggy firmware, and then ignored for years. They say they are working on something, but continuously miss promised deadlines without explanation. Those that purchased the Matrixbrute earliest were made to wait the longest, while new purchasers were given a free case in a promotion.
I don't understand why they choose to do business this way and cannot see it being sustainable. If they want to make cheap toy synths, they should commit to that. If they want to make high end flagships, they should make sure to focus on doing that right first.
If they step up and deliver a (better be fucking stunning after this time) firmware update, I will wish them well from a distance. It would take a miracle for me to entrust them with my money again after this fiasco.