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Hardware Sequencers => BeatStep Pro => BeatStep Pro - Technical Issues => Topic started by: autodafe on September 05, 2018, 11:21:53 pm

Title: BSP Err 0d after USB fix
Post by: autodafe on September 05, 2018, 11:21:53 pm
I have tried to fix my faulty USB connector following the Youtube fix: https://www.youtube.com/watch?v=EN3Ae-ktmjA

after the fix the unit always report "Err" and 0d on the Project menu
I have read on the forum that this is usually related to the "Looper" flat cable loose or disconnected...but it's perfectly in
I tried the Reset Mode, the unit goes into Reset mode and apparently completes, but after rebooting at the end of the reset, the Err 0d happens again
Any hint or Idea?
Title: Re: BSP Err 0d after USB fix
Post by: I grec on September 06, 2018, 05:03:02 am
Hi autodafe,
Your issue is 100% related to the touch strip. Even it is broken or more likely, the flat cable is broken loose or badly connected.

Regards,
Y.
Title: Re: BSP Err 0d after USB fix
Post by: autodafe on September 06, 2018, 05:38:34 am
it looks like it's perfectly connected...not sure if I damaged it while removing it...but it looks ok...
Title: Re: BSP Err 0d after USB fix
Post by: I grec on September 06, 2018, 05:44:58 am
Maybe you mounted it back in a reverse way (unlikely).
It can be broken inside if it is bent to much (likely).
Title: Re: BSP Err 0d after USB fix
Post by: I grec on September 06, 2018, 05:48:43 am
The silver copper strips at the end of the cable may also being sticking-out and not making contact anymore, especially on the strip board side.
Title: Re: BSP Err 0d after USB fix
Post by: autodafe on September 06, 2018, 06:46:34 am
It can be broken inside if it is bent to much (likely).

I supect this..what could be done to repair it?
what should I search for ? (it's likely some standard flat cable, I suppose...) ???
Title: Re: BSP Err 0d after USB fix
Post by: autodafe on September 06, 2018, 07:09:57 am
i think I found it

https://amzn.to/2oLicjE
Title: Re: BSP Err 0d after USB fix
Post by: autodafe on September 06, 2018, 07:44:46 am
yes, the connector is 100% faulty
I have removed it and checked with a multimeter...
There's no continuity between terminals on any if the pins..
I'll try a cut and repair, in the meanwhile I have ordered some new ones, it will take some time to get them delivered (they all ship from china) or try to find a spare one in some garbage electronics I have around...

(http://www.autodafe.net/tmp/ffc_cable.png)
Title: Re: BSP Err 0d after USB fix
Post by: autodafe on September 06, 2018, 08:44:55 am
FIXED:
I had some garbage lying around (weather station found in the garbage) with  a 10 pole FFC cable,I carefully cut the 4 excress traces, and everything is back to normal (or, mostly)

(https://www.autodafe.net/tmp/ffc_cable02.JPG)

(https://www.autodafe.net/tmp/ffc_cable03.JPG)



Title: Re: BSP Err 0d after USB fix
Post by: autodafe on September 06, 2018, 09:53:33 am
now the problem is....my Mac and MMC does't recognize the BSP
(remember I made the usb connector fix as well...)  :'(
Title: Re: BSP Err 0d after USB fix
Post by: I grec on September 06, 2018, 10:18:51 am
Glad to read you fixed your cable issue.
Anyway, for people experiencing the same issue, they are known as FPC cables and can be found over internet. You can also ask Arturia support for sending a cable.

Quote
now the problem is....my Mac and MMC does't recognize the BSP
Are you sure the USB data +/- cables are well welded?
Have you tried with a software recognizing MIDI (except MCC)? You can try "MIDI Monitor".
Have you tried on a PC using Windows? (or Android or IOS using an USB OTG cable)

Regards,
Y.
Title: Re: BSP Err 0d after USB fix
Post by: autodafe on September 06, 2018, 10:23:58 am
at work now, will try what you suggest (however, my mac doesn't show anything under MIDI setup)
question: I also have a BeatStep (not a pro) connected to the same Mac...can this be causin conflicts or whatever with the Pro?
Title: Re: BSP Err 0d after USB fix
Post by: I grec on September 06, 2018, 10:26:10 am
Quote
I also have a BeatStep (not a pro) connected to the same Mac...can this be causin conflicts or whatever with the Pro?
It should not.
Title: Re: BSP Err 0d after USB fix
Post by: autodafe on September 06, 2018, 10:10:43 pm
OK, after the USB connector fix and the FFC Cable Temporrray fix the Beatstep works very well in standalone mode...
Still no sign of life on my MAC as MIDI Controller or in MCC...
I have also tried swapping the two D+ and D- cables....no differences...
Title: Re: BSP Err 0d after USB fix
Post by: I grec on September 07, 2018, 05:36:58 am
Do you have a picture of your USB cable welding?
Title: Re: BSP Err 0d after USB fix
Post by: autodafe on September 07, 2018, 07:21:15 pm
I have put the beatstep back together for the moment, I am waiting for new FFC connectors, then I will reopen it and re-inspect the connections better and check continuity between the capacitor, the resistor and the USB plug. I supect there could be some small short or bad connection on one of the two D+ or D- wires...
Title: Re: BSP Err 0d after USB fix
Post by: autodafe on September 20, 2018, 03:05:11 am
I solved my issue by replacing the 2 resistors R22 and R23 using 2x 10 Ohm resistors, I connected it to my laptop and it was immediately recognized by Windows and MMC, upgraded to latest firmware....and so on...

Then I probably broke the small FFC cable I had fixed and now have the "ERR Od" again .... :-X

waiting for replacement cables to arrive from China....
But at least now I know it's working
Title: Re: BSP Err 0d after USB fix
Post by: autodafe on September 20, 2018, 09:01:14 am
I found this rant post regarding resistors value, somebody suggested using two identical 22 Ohm resistors, but I only had some 10Ohm lying around...and they worked perfectly !  ;D
Title: Re: BSP Err 0d after USB fix
Post by: I grec on September 20, 2018, 09:01:55 am
Hi autodafe,
Quote
I solved my issue by replacing the 2 resistors R22 and R23 using 2x 10 Ohm resistors, I connected it to my laptop and it was immediately recognized by Windows and MMC, upgraded to latest firmware....and so on...
Good news!
For your information, original R22 and R23 resistors are 22 ohms resistors.

I hope everything will be ok with your replacement cable.

Regards,
Y.
Title: Re: BSP Err 0d after USB fix
Post by: I grec on September 20, 2018, 09:03:31 am
Quote
I found this rant post regarding resistors value, somebody suggested using two identical 22 Ohm resistors, but I only had some 10Ohm lying around...and they worked perfectly !  ;D
Yes, it may work even without resistors but it is safer to use these resistors for signal integrity.
Title: Re: BSP Err 0d after USB fix
Post by: autodafe on September 20, 2018, 09:46:12 am
For your information, original R22 and R23 resistors are 22 ohms resistors.

yes, I found the same info on reddit...I have plenty of SMD resistors but no 22 Ohm, 10Ohm works at the moment...
I will order some 22Ohm and then replace them ...

Title: Re: BSP Err 0d after USB fix
Post by: autodafe on November 15, 2018, 11:39:42 pm
i resurrect this post just to say that I fixed my BSP. After the 10 Ohm resistors, I ordered some new FFC cables that never arrived from China. From that moment I never stopped looking for rubbish around me. Today I found a Fax Machine in a thrash bin...Luckily it had a 30cm. FFC cable, 12 pins, I stripped it vertically and replaced the broken one. BINGO !!!

(http://www.autodafe.net/tmp/bsp.JPG)