Arturia Forums

V Collection - Legacy versions => Jupiter-8V => Jupiter-8V Technical Issues => Topic started by: Jensffm on September 22, 2010, 05:55:39 pm

Title: No activation code after reselling.
Post by: Jensffm on September 22, 2010, 05:55:39 pm

I have reselled my JP-8V included a BOGOF Arp 2600V. I deleted my registration on this website. The new owner hast tried to install the software but when he tried to register, an error occured saying "Activation Code already used". The new owner has no dongle where to transfer licenses from one computer to another.
What can I do?
 

Title: Re: No activation code after reselling.
Post by: Antoine on September 24, 2010, 09:57:33 am

You, or the new owner, can post a Tech Support request with as much details as possible (serials + codes, notably).