Arturia Forums

Arturia Software Center (ASC) => Technical Issues => Topic started by: jviccari on December 07, 2020, 06:58:43 am

Title: user blocked, password reset failed
Post by: jviccari on December 07, 2020, 06:58:43 am

Told to contact administrator, I own V Collection and cannot access the login
Please assist and thanks!

Title: Re: user blocked, password reset failed
Post by: LBH on December 07, 2020, 06:56:03 pm

Hi and welcome to Arturia forums.

You can try to contact Arturia webmaster through this form: https://www.arturia.com/contact

Title: Re: user blocked, password reset failed
Post by: jviccari on December 08, 2020, 08:42:05 pm

This gave me a bug error after submitting the email.

Title: Re: user blocked, password reset failed
Post by: Terrym on December 08, 2020, 09:51:45 pm

Hi
Do you mean the Asc  the servers are overloaded it looks like as Vcol 8 is out today.

I cannot access asc too

Title: Re: user blocked, password reset failed
Post by: LBH on December 09, 2020, 06:20:57 pm

Quote from: jviccari on December 08, 2020, 08:42:05 pm

This gave me a bug error after submitting the email.

Perhaps the servers was overloaded due to the new V-Collection release.  I can't tell for sure though.