Arturia Forums

Arturia Software Center (ASC) => Technical Issues => Topic started by: olliraa on January 03, 2021, 06:02:23 pm

Title: Cannot access my account anymore?
Post by: olliraa on January 03, 2021, 06:02:23 pm

Hi. Been using the V Collection 7 for over a half year now. Today after updating the ASC and the software all my product are now "Demos". Also, when I logged out from the ASC and tried to login again, I cannot login anymore. What is happening? The weird thing is that the credentials are also stored in my Browser and they still don't work. Is this a bigger issue since it seems that the the forgotten password etc. pages are not working either?

Title: Re: Cannot access my account anymore?
Post by: olliraa on January 03, 2021, 06:59:55 pm

Hmm. Reading some other messages related to registration email or something similar lead me thinking that maybe my account is locked/suspended, because I have not had access to that email for a while now due to change of company I work for.

Could this be possible?