Arturia Forums
DRUMS => Spark => Spark Technical Issues => Topic started by: Terrym on April 20, 2012, 02:16:47 pm
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i bought one of the first spark drum machines and i have found lately the pads on the controller are becoming uneven ,and 5 of the pads are now at different heights . it looks like i've been pounding the pads too hard. which i haven't . can this be repaired .
regards
terrym
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Same here!
Any solutions? Please... ;)
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Same here!
Unit was bought 3 weeks ago. I realy want to see a solutuion for this problem!
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Hi all,
I asked the hardware tech team to get back to you.
I hope they will ASAP.
Kevin
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Hi all,
Can you all send message to the support service, it will be easier to resolve your problem individually?
Best
Kevin
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I think this is NOT an individual problem, but a fundamental technical bug within the producing-process of the controllers.
The problem with the uneven pads was discussed a long time ago and the solution was: Send it back to your dealer and get a new unit !!! This is the only solution, because ALL spark-units of the "first generation" have this problem with the pads loosing the contact to the platine.
ALL pads become uneven with the time, the pads of the step-sequencer, the pads of the cycle, the main trigger-pads etc.
After sending back my first controller ("first generation") and get a new ("second generation") there are no problems any more with uneven pads. But it takes 4 (!!!) weeks to get a new one >:(
The words "first generation" and "second generation" are not "arturia-official", but it means: the first set of produced spark-controllers and the new (better) produced units. Even if you bought a spark some days ago, you maybe have catched a "first generation" unit with the known problems of the pads.
Sorry for my English.