Arturia Forums
DRUMS => Spark => Spark Technical Issues => Topic started by: pc-rowan on June 22, 2013, 03:20:49 pm
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Hello,
I installed Spark VDM on my mac but was having issues with it, nothing happened when I clicked to create a new project and various other things weren't happening, so I decided to uninstall it.
I restarted the mac, re-installed Spark, but at the end of the installation it fails and asks me to contact the software manufacturer.
Any help would be much appreciated.
Thanks,
Grant.
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Hi,
sometimes there is a problem with the eLicenser install.
Try to download and install the latest version of eLicenser (http://www.elicenser.net/en/latest_downloads.html).
Then reinstall Spark VDM.
Let me know if this works.
Kevin
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I've also found that eLicensor must be closed for me to avoid this error.
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I've also found that eLicensor must be closed for me to avoid this error.
You are totally right.
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Hi,
Thank you both for your replies.
I have tried to install it with and without the elicensor plugged in but still I get the error.
I have logged it with technical support but haven't had a reply as of yet
Thanks,
Grant.
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What is your support ticket number?
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Case 132601